[a_lee35]

Hi Cazzi,

Sorry about all the messages, but I still havent received contact from colleague and my agent is not making any real progress. My flight is urgently approaching.

This flight is really important to me and my family, and I cannot afford to make another booking.

You really are the only person that could change this, I don't know where else to go...

My contact details are: a_lee35@hotmail.co.uk +447923322569

Please do reply and thanks so much in advance!

Alex

[Mustaa]

Hi Cazzi,

I booked my ticket from Dublin, Ireland to Mumbai, India through Etihad site and have unfortunately not given my surname in the booking although my passport has a surname on it.
Name on booking is Mustaa Ali but name on passport is Mustaa Ali Hussain

I contacted the Etihad office here in Dublin to get the surname added in my ticket but after much discussion was told that they can only change 3 letters in my name and nothing more than that. The only way out according to them is to cancel the ticket, which is non-refundable and then rebook

Can you please help me out here as I'm not willing to lose the whole ticket amount just because of a surname addition.

Thanks!!

[Etihad Representative]

Dear Sir,

Please could you DM me your booking reference and flight details, and I can get someone to look into this for you.

I am unable to reply to your DM, however please be assured that this will be investigated.

Thank you.

Kind Regards

CazziB

[Mustaa]

Hi Cazzi,

I have sent you a DM now with all the necessary information.

Thanks again for looking into this!
Mustaa

[furqan]

Hi , I am new to this site. I booked my ticket with etihad few days back and by mistake in my first name i entered

FRUQAN instead of FURQAN. Ever thing else on the passport and ticket is same. It's just a letter misplacement.

I called etihaad to get it change but they are asking for 75$. What should i do ? Is there any way to get it change with getting a letter from airport which states my orignal name on that letter . They both can be read as
"F Sheikh(last name)". Any advice please as i need to fly in few days. Many Thanks.

Regards
Furqan

[BenCarson]

Originally Posted by furqan

Hi , I am new to this site. I booked my ticket with etihad few days back and by mistake in my first name i entered

FRUQAN instead of FURQAN. Ever thing else on the passport and ticket is same. It's just a letter misplacement.

I called etihaad to get it change but they are asking for 75$. What should i do ? Is there any way to get it change with getting a letter from airport which states my orignal name on that letter . They both can be read as
"F Sheikh(last name)". Any advice please as i need to fly in few days. Many Thanks.

Regards
Furqan

I have the same problem with my first name "BENJAMINE" instead of "BENJAMIN", Any help would be great as I leave tomorrow morning, thank you

[DewaldFerreira]

Hi Cazzi B

I have sent you a direct message with the same issue. My flights are on 12 March (7 days from now).

I really hope to have a pleasant experience with Etihad and am more than willing to pay a reasonable penalty fee. However, numerous phone call to your call centre have delivered no results. Suggestions have ranged from "cancel the tickets and purchase new ones" to "just send the passports and we can sort it out" with no subsequent feedback.

I am very relieved with the replies and solutions you have posted on this thread and the many happy Etihad travellers. I realise this is my mistake and will do everything in my power to correct this. Your assistance will be greatly appreciated.

I will also DM you my contact details and booking reference.

Kind regards