[ArmyMom]

UPDATE
I received an email from US Airways today offering to help me with my request to waive the change fee charged to my son currently serving in Afghanistan. In order to do so, I will need to fax or attach scanned documentation, on official US Military letterhead, stating he must report back for duty on the date of the returning flight. (Not a problem; my son can print those orders easily and soon enough.)
US Airways also wrote they were handling this as a one-time courtesy due to the circumstances I described and that it is not a normal practice in regard to their non-refundable tickets. (As some of you so quickly pointed out to me in your replies.)
In their email closing, US Airways extended a thank you for my son's honorable service to our country.
Hopefully this is the start of a really good outcome. US Airways still needs to follow-through to make me a believer, but if they do, they may move up there (in my books) with Alaska Airlines as an airline with some semblance of humanity. And, NO, I do not have family members working for Alaska Airlines.

[jimworcs]

That is a great outcome.... hopefully all will be well that ends well.