Notices

 
Tools...
 
Thread Tools Display Modes
Prev Previous Post   Next Post Next
  #7  
Old Sep 19, 2012, 6:32 PM
jimworcs jimworcs is offline
 
Join Date: Jan 2008
Location: Lot et Garonne, France
Posts: 3,197
Default

I know exactly which travelator you mean...it is in CDG Terminal 1 and there is no alternative way. There are a number of complaints on this board from people with disabilities and the ways they have been treated in airports around the world, some are environmental barriers like in CDG and others are attitudinal.

Many times, airlines and airports get so focussed on compliance with the law, they lose any sense of the need for some basic humanity. I have heard many horror stories of people being left in a chair for hours on end with no access to drink, food and water. I personally know of a situation in which someone with an acquired brain injury was refused boarding because he appeared "drunk" even though he had a carer with him who explained the situation and there was no evidence of any drinking whatsoever.

All airlines should be required to have a panel of disability advisors who can address how they can best provide equal access.
 
Tags...
Tags
british airways, customer service, disabled, elderly

More options...
Currently Active Users Viewing This Thread: 1 (0 members and 1 guests)
 
Thread Tools
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off

Forum Jump

Similar Threads
Complaint Complaint Author Forum Replies Last Post
Check-in / Boarding elderly fliers mmdwalsh Check-in / Boarding 5 Jan 17, 2012 8:03 PM
Customer Service Gift cards are a rip-off against the elderly rekerley JetBlue Airways Complaints 1 Feb 12, 2010 6:24 PM
In-flight Issue Disregard for elderly passenger Catherine Boshoff In-flight Issues 2 Dec 21, 2008 2:53 PM
Check-in / Boarding Refused to check in elderly complain American Airlines Complaints 0 Oct 28, 2007 6:47 AM
Customer Service Northwest Airlines treats customers like...they don't need o jlynn5757 Delta Air Lines Complaints 0 Apr 14, 2007 4:04 AM


All times are GMT. The time now is 4:14 AM.

 

About Us

We are the oldest and largest Airline Complaints organization in the world. We have been making your airline complaints matter since 2006. Learn more.

 

Advertising

Advertise with us to reach a highly-targeted audience of airline passengers.

Copyright © 2006 - 2023