[azstar]

Originally Posted by jimworcs

If they send an email which is for information only and they still want the passenger to arrive at the airport at the original check in time, all they have to do is put the following sentence on email:

Please arrive at the airport at the original check in time, as this delay is subject to change.

How hard can that be?

I agree. Auto e-mails and updates suggest that the departure change is definite when it's not. But, it's a no win situation. Passengers are incensed when they are not notified, and those who arrive at the new departure time are outraged when the flight leaves earlier than predicted.