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#10
Nov 24, 2012, 7:17 AM
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Ombudsman,
I don't advocate the airline sitting at the gate twiddling their thumbs waiting for stragglers. I argue that the notification should prominantly state that this informtion is for advice only and the passenger should arrive at the gate at the originally scheduled time. In this case the OP says that this was not on their email or certainly was not prominant enough. I advocate that his should change. |
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