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Customer Service Have you had any problems with AirTran Airways' Customer Service? Have AirTran Airways employees treated you poorly?

 
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Old Jul 18, 2008, 3:53 PM
Jetliner Jetliner is offline
Former Airline Employee (NOT OFFICIAL REP)
 
Join Date: May 2008
Posts: 495
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Airtranisawful:

Nice website - I see you've added your own twist to things there too - one of the complaints you have listed that they abbandoned a 4 year old girl. In reality there was a screwup with the seat assignment.

In your original post here you said "it was part of the contract between ourselves and the Airtran Airways instated when I purchased a ticket." -- well if you were so damned familiar with the contract that you made when you purchased the ticket, then how did you not know that you were late for checkin?

On your website you said that she walked out and the first thing she said was the bi--h line. Now I know you are a damn liar - aside from the fact that I know she would never call a passenger a name like that, I know for a fact she would NEVER come out and talk anywhere near that way as the first words out of her mouth.

It's intersting on yor website that you claim there are oh so many complaits, yet you only listed 27 that date back as far as 6 years ago. Considering they average 1 million passengers a month, and considering that some of these complaints are rather baseless, that's not a bad record.
 

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