[DELTASKYMILESMEMBER]

I had a round trip flight booked through United Airlines going from Los Angeles, California to Toronto, Ontario Canada back on December 1st, 2012.

The flight started off with United Airlines Flight #UA 350 Seat 28B leaving at 9:00 AM, but from the Chicago-O'Hare Airport, the flight ended sadly with GoJet Airlines Flight #UA 3630 Seat 8B leaving at 4:13 PM!

First of all, the airplane was so small! Omg. I think they are way smaller than the American Eagle Planes.

The space on these midget airplanes was very limited to move around and I felt very claustrophobic to be quite honest with you, but that was NOT all that went wrong with this flight and you are about to find out!

On the airplane, the luggage compartments above your seats are more than Unsatisfactory. I was seriously hoping to be able to fit my Airplane Made-To-Fit Luggage inside one of those compartments like I did on the United Flight, but unfortunately, it would Not fit and needed to be checked in. I personally did NOT like this at all and felt that this was a Major Inconvenience as a customer who did NOT even want to be on the flight to begin with to be quite honest with you.

Furthermore, the flight was NOT long, however, like on all flights with all of the major air carriers, including their other smaller carriers that they may use for the short flights, SNACKS and NONALCOHOLIC DRINKS are always being served, but NOT from this company!

I suppose they are either cheap, selfish, poor, greedy or cash strapped and can NOT even afford to offer anything to their customers on my Very Expensive Airplane Ticket.

Another Negative Thing Against Them!

Lastly, when the flight was over, we had to wait for an extensive amount of time just to get our damn luggage back and this could have all been avoided if their interior luggage compartments above the seats were big enough to fit your luggage like their competitors have already implemented a very long time ago.

For these reasons, I would prefer NOT to use their services again if I can avoid it.

The next time I fly in the future, it will always be back with Delta Air Lines, Inc. where I Never have these problems.

Thank you for Nothing!

Sincerely yours,

Howard Paul Shore
Angry and Upset GoJet Airlines First and Last Time Customer

/HPS

[azstar]

Unfortunately, all the legacy major airlines have decided that it's good business for them to subcontract a large percentage of their flights to regional airline operators. Having said that, most regional aircraft do not accommodate standard carry-on size roller bags. They must be checked at the gate. So, you should expect that when you fly a regional aircraft, regardless of which airline you have chosen.

[DELTASKYMILESMEMBER]

I do not know why you bothered to respond to me

i was just putting the message out on what had happened.

Period.

And i said i am not flying with them again

i do not know why you bothered to waste your time writing me that

peace

howard shore
customer service advocate
yelp.com writer
consumeraffairs.com writer

[azstar]

Originally Posted by DELTASKYMILESMEMBER

I do not know why you bothered to respond to me

Free speech.

I do not not know why you bothered to respond to me.

[DELTASKYMILESMEMBER]

If you have nothing else better to do with your life, other than to write comments to me, then i feel very sorry for you.

Your responses, sadly do not suffice my public review on the airlines, nor will your responses help anybody else in need.

May peace be with you.

Howard paul shore
executive writer on yelp.com
executive writer on consumeraffairs.com
and other airline complaint websites

/hps

[The_Judge]

Originally Posted by DELTASKYMILESMEMBER

...............nor will your responses help anybody else in need.

Will yours? You have generically described every low-cost carrier to a tee. Your comments are nothing new and unhelpful as this is what low cost carriers are.

[DELTASKYMILESMEMBER]

Do you have nothing else better to do with your damn time other than to harass and insult me and my opinions and/or review on gojet airlines?

I personally don't care what you think and my reviews shall remain permanent on several websites, including this one and yelp.com whether you like it or not!

You are an ex-airline employee which tells me a lot why you do not work for the industry anymore!

One less negative airline employee, the better!

May this holiday season bring you peace because you sure do not have it!

Howard paul shore
executive writer on yelp.com
executive writer on consumeraffairs.com
executive writer on several other airlines websites
consumer rights advocate
human rights activist

/hps

[The_Judge]

You've got some issues, dude. You have NO IDEA why I don't work for an airline anymore. Retirement, disability, termination, layoff, etc..... Take your own advice and enjoy the holiday season instead of trying to jump down everyone else's throat.

The Judge

Relaxed employed individual
golfer
dad of 3 handsome boys
whoremonger

[DELTASKYMILESMEMBER]

Merry christmas to you too and a happy new year!

Howard paul shore
yelp.com executive writer
consumeraffairs.com executive writer
socialist
pro-obama!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
Democrat!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

For the people!

Yes we can!

[xjcaptain]

What type of aircraft was it, and what was the actual flight time. Also, what were the flight conditions, smooth etc...

[azstar]

Originally Posted by DELTASKYMILESMEMBER

Howard paul shore
executive writer on yelp.com
executive writer on consumeraffairs.com
and other airline complaint websites

Professional complainer

[pattis]

2 words.....NET JETS!!

[xjcaptain]

Somebody from the airlines spoke with me about this and apologized and sort of took care of me.

the flight was one hour long, but it sucked.

I do not know what else to tell you.

you work for which airlines sir?

you seem very concerned about my POOR flight experience which I had already published on several websites....

howard paul shore



So...your bag didn't fit, did you check the bag size box at the gate?

You were not served drinks on a short flight.

Flight tracker shows total flight duration on that day was 57 minutes, 40 minutes of that above 10,000'. So that leaves at the most 40 minutes to serve 66 passengers (capacity on a crj700). Now figure 5 minutes to pull out the carts to prepare the service, and 5 minutes to put them away. Call it another 5 (probably more) to pick up all the trash/glasses etc and that leaves the 2 flight attendants a maximum of 25 minutes to actually serve 66 passengers. Yep..that works out to about 22 seconds per passenger to take the order, deliver it, and move on. This is assuming the flight was smooth, and they were not told not to do it by the flight crew due to conditions. Unfortunately the logistics of the real world restrict how much can be done on a short flight.

As far as not receiving the bag promptly after deplaning, that can be delayed for a variety of reasons, not the least of which can be issues with customs.

I'm also not sure if avoiding UA and favoring DL will be the answer to your problems, because they also utilize the CRJ700 aircraft.

As far as who I work for it is not Delta, United, or Go Jets, so no vested interest in either. I'm sure next time if you are on main-line on a flight of less than an hour you will be provided with a full service by the flight attendants...When you wake up from that dream let me know, I'd like to fly in that world.

You probably won't want to hear it, but I'll say what everybody else is thinking....a whole lot of complaining over relatively nothing... Bag did'n't fit (obviously airlines fault), no service on a short flight (also not unexpected for the experienced traveler), and a undetermined delay retrieving a bag (never said how long)...Not earth shattering issues to most.

[SamanthaD]

We were stuck in Cleveland and they said they would let us on the plane as soon as everyone deplaned which was already an hour late and the plane had 1 maintenance issue and that one issue bloomed into 2 and they pushed back further and further until it was delayed until 8:30 at night when we were supposed to get on the plane at 3:10 pm. I got really ticked off because they (United Airlines) pushed the flight back over and over and over and over and I just exploded full-tilt at the pilot and customer service as I had a funeral to go to. The police came.
They (Gojet/United Airlines) finally decided to cancel the flight.
We had to switch to American Airlines. Our bag got on the earlier flight that went to Chicago airport. Thank goodness we made the funeral.
Also United Airlines paid for the change to American Airlines.
If I ever fly with United Airlines again and there are more problems, I will avoid United Airlines whatsoever.
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[DELTASKYMILESMEMBER]

very sorry to hear about your problems

stick with delta airlines where you will NOT have any more problems.

god bless you,

howard paul shore
executive writer for google and tripadvisor websites