[bigsombrero]

Originally Posted by jimworcs

Surely if the miles were worth $1.22 per mile and you were awarded 10,000 miles, the award would be worth $12,200. I think you might mean it was worth $0.0122, although "Findthebest", based on standard airline fares, miles (or points) for Delta's SkyMiles frequent flyer program are worth approximately the following:

US Economy (low-level award): $0.04
US Economy (high-level award): $0.02
US-Europe Economy (low-level award): $0.03
US-Europe Economy (high-level award): $0.02
1st Class Upgrade (within US): $0.08

The award is very poor. Had you had the same experience departing from a European airport you would have been entitled to €600, plus hotel, meals, etc. That's what happens when you deregulate and provide anti-trust immunity to abusive monopolists like Delta.

Gee Jim - you're right! (unless I'm getting a check for $12,200 I don't know about and it's in the mail).

Thanks so much for responding. Alas, this was not Europe and it appears the system in the USA is beyond broken. Thankfully, we have sites like this, and social media, to draw attention to the abuse that passengers are suffering here in the states.

Gracias for the reply, and thank you again for the details.
BS