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Dividend Miles Complaints Have you tried using your miles or elite status but encountered problems? Had any problems earning mileage?

 
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Old Jan 12, 2014, 5:29 AM
Mimi123 Mimi123 is offline
 
Join Date: Jan 2014
Posts: 1
Angry Same story.

I am currently going back and forth with the credit card company. We too did not activate cards and were told by US Air employees that we would not be charged the annual fee unless we actually used it.

They keep giving us the run around on whether are cards are cancelled and fees erased every time we call...depending on who we speak with. Sometimes the answer is "yes" and sometimes it is "still under review". My husband has to insist to cancel his 12 times in a row because the rep. Kept insisting she leave it open so he could try it for a year. What part of NO was throwing her off?

Clearly they outside of the law on this and I am calling the State of Maryland Attorney General's office on this Mon.
 

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