Notices

Swiss Air Investigation (Dec 2025): Swiss Air is currently under investigation by AirlineComplaints.org for serious violations of passenger rights including but not limited to abandoning passengers at foreign airports; causing negligent delays that result in missed critical connections, particularly impacting travelers attending funerals; providing dishonest assurances through flight staff; failing to manage visa-related issues, leaving travelers stranded in untenable legal situations abroad; mishandling luggage containing essential medications; providing inadequate support for grieving passengers; refusing to offer readily available alternative flights; ineffective communication; causing emotional distress to affected passengers; poor coordination with partner airlines; systemic breakdowns in global phone-based customer support; technical failures on their lost luggage website; ignoring customer complaints; and breaching their fundamental duty of care to passengers.

Swiss Air Investigation Update (Feb 2026): Due to observed Swiss Air behavior, this investigation is escalating for additional serious violations of passenger rights including but not limited to issuing token and bad-faith refunds that bear no reasonable relation to the actual value of unused ticket segments; refusing to reimburse documented replacement transportation costs incurred as a direct result of their operational failures; misrepresenting nominal payments as meaningful refunds; failing to honor explicit written commitments to reimburse out-of-pocket expenses; forcing bereaved passengers to retrieve delayed baggage at their own expense despite being provided with a delivery address; shifting additional financial burdens onto passengers for fuel and transport required to recover mishandled luggage; attempting to substitute legally owed cash compensation with restrictive “goodwill” vouchers; implying that such vouchers constitute adequate settlement of unresolved claims; failing to provide transparent refund calculations or justification for nominal reimbursement amounts; and demonstrating bad-faith escalation handling through repetitive, non-authoritative, template-based responses that avoid substantive resolution.

We are expanding this investigation to the public and requesting feedback from Swiss Air customers here.

Suggestion Meal Vouchers

Tools...

Thread Tools

Display Modes

Oct 4, 2014, 1:28 PM

A320FAN

Airline Employee (NOT OFFICIAL REP)

Join Date: Jan 2011

Posts: 363

Quote:

Originally Posted by Ghrickel

Given meal vouchers by United for a cancelled flight and a 24 hour delay, the list goes on, but when I tried to use these on board, the flight attendant was clear they could not be used on board. How ridiculous is that? I made sure and spent them all and then gave the food away to the homeless. Once they have you captive again, they could care less. They just want your money. So I was hungry on the ground and in the air thanks to United!

The meal vouchers are for use inside the airport only. Onboard United and most other airlines, if you want to purchase something you have to use your debit/credit card only.

Reply With Quote

Tags...

Tags

meal vouchers, united

« Previous Thread | Next Thread »

More options...

Currently Active Users Viewing This Thread: 1 (0 members and 1 guests)

Thread Tools
Show Printable Version Email this Page
Display Modes
Switch to Linear Mode Hybrid Mode Switch to Threaded Mode

Posting Rules
You may not post new threads You may not post replies You may not post attachments You may not edit your posts BB code is On Smilies are On [IMG] code is On HTML code is Off Forum Rules

Forum Jump

Similar Threads
Complaint	Complaint Author	Forum	Replies	Last Post
Canceled / Delayed / Overbooked More than 12 hour overnight delay due to equipment problem, meal voucher only	compunuke	Spirit Airlines Complaints	9	Mar 19, 2014 6:39 PM
In-flight Issue Non-vegetarian served in AVML meal package	nathanpetrelli77	Etihad Airways Complaints	2	Sep 22, 2012 8:29 AM
In-flight Issue No free meal for U.S. Military Personnel	Keola	Delta Air Lines Complaints	5	Apr 21, 2011 7:41 PM
Canceled / Delayed / Overbooked Vouchers? You don't really get valid vouchers	nwamisery	Delta Air Lines Complaints	7	Oct 21, 2008 11:18 AM

All times are GMT. The time now is 12:37 AM.

Suggestion Meal Vouchers

About Us

AirlineComplaints.org

Advertising