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Old Aug 14, 2015, 6:01 PM
Terry@Dedicated Terry@Dedicated is offline
 
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Default Party of 4 Stranded in Bali

Yes, their e-tickets were issued by Delta, and they begin with 006.

The Delta Representative in Bali said they were not responsible because it was a Virgin Australia flight that was cancelled not a Delta flight from Bali to Sydney.

I get it that it was Virgin Australia flight, but the tickets were booked, purchased, and paid for all segments directly to Delta.

Delta and/or Virgin Australia should of taken care of the 4 passengers.
  #2  
Old Aug 15, 2015, 3:33 AM
cliff7080 cliff7080 is offline
 
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And what exactly did Virgin say to you and all the other passengers on flight 64 to Sydney when they cancelled the flight?
  #3  
Old Aug 15, 2015, 1:47 PM
cliff7080 cliff7080 is offline
 
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The funny thing here is that that flight fly's Friday, Sat Sun and Mon of EVERY week, hass done for a long time and is still flying this weekend. EXCEPT that it didn't fly on a single day on the weekend of the 7, 8, 9 and 10th of Aug which is really weird. When and how did you find out that the flight had been cancelled? Did you actually arrive at the airport?
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