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Old Oct 1, 2015, 12:19 PM
achatterji achatterji is offline
 
Join Date: Oct 2015
Posts: 1
Angry Bizarre experience with Etihad EY256 AHU - CCU

This is ridiculous to get this type of experience from eminent airliner like Etihad.

Myself, Amit Chatterji flown by EY256 AHU to CCU on 27th of September, 2015 where both my luggage got short landed, among them one I received very next day with baggage in damaged condition and the other not yet been traced, though the CCU Etihad authority repeatedly saying it's in Abu-Dhabi but today this is 4th day running still the baggage is not been received.
I'm terribly worried with the baggage as it contains very important official documents along with some invaluable personal belongings. I like to bring into attention of both AHU and CCU Etihad personals who are playing blame game among themselves which not going to help me without my baggage is retrieved.


Also note I think I'm eligible for a compensation for the mental harassment I'm going through due to this delay.


Request Etihad authority to step into this and to revert back at the earliest.

Last edited by achatterji; Oct 1, 2015 at 12:21 PM. Reason: needs to add some tags more
  #2  
Old Oct 1, 2015, 4:34 PM
Etihad Representative Etihad Representative is offline
OFFICIAL AIRLINE REPRESENTATIVE - ACCOUNT SUSPENDED DUE TO NON-RENEWAL
 
Join Date: Oct 2008
Location: Abu Dhabi - UAE
Posts: 286
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Quote:
Originally Posted by achatterji View Post
This is ridiculous to get this type of experience from eminent airliner like Etihad.

Myself, Amit Chatterji flown by EY256 AHU to CCU on 27th of September, 2015 where both my luggage got short landed, among them one I received very next day with baggage in damaged condition and the other not yet been traced, though the CCU Etihad authority repeatedly saying it's in Abu-Dhabi but today this is 4th day running still the baggage is not been received.
I'm terribly worried with the baggage as it contains very important official documents along with some invaluable personal belongings. I like to bring into attention of both AHU and CCU Etihad personals who are playing blame game among themselves which not going to help me without my baggage is retrieved.


Also note I think I'm eligible for a compensation for the mental harassment I'm going through due to this delay.


Request Etihad authority to step into this and to revert back at the earliest.
Dear achatterji,

Thanks for bringing this to our attention. Could you please send us your PIR and feedback on ********************** and we will ask our Baggage Claims team to look into this for you.

Thank you. *JS
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