[easy2no]

I have been on SW flights 5 of the last 7 weeks. Phoenix to Hobby, Albuquerque to Hobby, Harlingen to Hobby, New Orleans to Hobby and every one had been full. AA to Detroit from Hobby was less than half full in both legs of the trip (Hobby to DFW, Dfw to Detroit). Don't give a crap about what load factors say, just what I see. First time in over 2 years on AA (and last). And in the 3 passenger seat area I was in, all agreed, last time AA.

[AA=AbsoluteAnus]

AA and other who charge $200 "change fee" regardless of the circumstance is a clear cut case of GOUGING. I'm asking people to write their government agencies to look into these practices. Also get your vaseline out when you book online and clearly get screwed by no longer having a live person to handle your reservation. Try to speak to one of the "agents" at the gate and have them smile at you while they screw you out of doubling the ticket price. I checked online and I could have bought another entire ticket for what I paid to "change" my date. It was a clear case of booking issues and I am a regular traveler with AA. I wonder if gate agents are incentivized to screw customers at the gate. They agent nailed me with a 200 change fee plus another 200+ for price difference in fare when I know the ticket didn't change. Predatory to say the least. Very underhanded. AA=AbsoluteAnus