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Old Jan 24, 2017, 7:50 AM
hogan126 hogan126 is offline
 
Join Date: Jan 2017
Posts: 1
Angry Avoid GOL Airline!

Was warned about airline. - I not agree avoid at all costs!!

Horrible service, at the check-in employee and then manager asked to see my yellow fever shotcard. I produced it and they claimed it wasn't valid as it was older than 10 years.
Once I said that that requirement was changed earlier that year by the WHO they claimed they suddenly couldn't read the date although it is quite legible. Because of this I missed my flight to South Africa.
The following day I checked with a doctor at Argetina's ministry of health who agreed my shot card was perfectly valid, legible, and the airline is wrong.
I've tried to file a complaint with the airline but they refuse to help, at first denied the incident ever took place, tried to cover it up by claiming i was a no-show, and are still claiming a handwritten numerical date is too difficult to read and refuse to refund me for their mistake.

Avoid airline, I've since heard dozens of similar stories, they rip people off and they are much better options than flying with them.
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