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We are expanding this investigation to the public and requesting feedback from Swiss Air customers here.

Check-in / Boarding horrible customer service

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Sep 4, 2008, 2:04 PM

Albert Lin Albert Lin is offline

Join Date: Sep 2008

Posts: 2

The check-in agent wasn't rude to her aside from not letting her check in when she was 50 minutes early. It was the gate agent who could've let her fly stand-by on her original flight (though she shouldn't have been in that situation in the first place since she was at check-in 50 minutes early).

Unfortunately, there's no way to prove she was there at any time in particular. Or is there? Do they print the time someone was ticketed on the boarding pass?

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Check-in / Boarding horrible customer service

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