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Old Sep 16, 2008, 3:52 PM
skb skb is offline
 
Join Date: Sep 2008
Posts: 1
Default Another problem with Obese passengers

If was on a USAir flight from Charlotte to Tampa on Sunday, Sept. 14th, 2008. I was also placed next to an obese passenger. The oversized passenger was in thier seat when I arrived. I could not put down the arm rest and her hips and arms were reaching 6 to 8 inches beyond her seat. I asked the flight attendant if their was another seat available. There was not. I asked USAir for compensation for my problem. They offered a $50 voucher for a future flight on USAir and they suggested that I could have been placed on a later flight. Why not reaccomadate the oversized passenger?

From USAir:
"We regret that there were no alternative seats that could have been utilized. In this instance, we could have reaccommodated you on a later flight at your request. "

USAir states:
"As a team we believe appropriate compensation and apology has been provided and we are
unable to alter our previous resolution."

Appropriate handling of this problem would have been to compensate me for my discomfort and/or charge the oversize passenger for an extra seat on a later flight.
 

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