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Customer Service Have you had any problems with Continental's Customer Service? Have Continental employees treated you poorly?

 
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Old Oct 9, 2008, 7:39 PM
abutterfinger25 abutterfinger25 is offline
US Department of Transportation Employee
 
Join Date: Jul 2008
Location: Washington Metro Area
Posts: 197
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Quote:
Originally Posted by statesideal View Post
so explain how they can book a flight from here but we can't book one from there?
I was about to ask you to explain, but I went to the sites and see waht you mean. You can't book a ticket out of Tampa on the UK site (cheaptickets.co.uk) and can't booked a ticket outt of Endinburgh on the US site (cheaptickets.com). I am not sure why this is, and can only speculate that it has somethig to do with the manner in which the site is set up.

Cheaptickets seems to be different than the other online ticket services, such as Tavelocity and Orbitz, ect. In that Cheaptickets does not seem to actually sell the ticket, just directs you to another site. This could have something to do with the issue raised in the earlier paragraph.

I did run a quick flight request for Tampa to Edinburgh on the US site and Edinburgh to Tampa on the UK site. The dates I used was 11/16/08 departure and 11/26/08 return. Here is what I got...

Both sites directed me to choose from a number of recommended sites. I chose British Airways for both just to keep apples with the apples. (I was not given a choice for Continental).

From the US site, I was directed to a flight at 398 USD or 796 USD roundtrip.
From the UK site, I was directed to a flight at 243 BPS or 486 BPS roundtrip.

I don't know what the converstion rate is between USD and BPS but it does not like like the $1000 difference you sited in your first post. Of course, my variables are/were different than yours (different carrier, different dates, ect.).
 

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