[Silent Bob]

Obvious comment: But you should have called your travel agent to make the change, if it was there mistake in the first place. now a dumb question: You said NWA didn't have an available stand by seat... uhmmmmm do you know the nature of a "stand by seat"? isn't that an oxymoron in and of itself, since stand bys have no seat, but must wait and see if one becomes available? That's why they call it stand by?

[goghgrl]

I did call my travel agent immediately and they didn't offer any other help than noting the flight was already booked to capacity so they couldn't change the date on the ticket. I have since learned that they could have booked me on the Delta flight leaving at the same time, or on an early morning flight. Since they close at 5:00, they weren't available to help after the first call. Northwest also wouldn't give me a stand-by ticket for the 5:00 flight because the flight was booked and they didn't believe a standby seat would become available, but now I know that I could have used that ticket on Delta and NWA would have been back charged, so they were protecting their interests over my need to fly.