[goghgrl]

I did call my travel agent immediately and they didn't offer any other help than noting the flight was already booked to capacity so they couldn't change the date on the ticket. I have since learned that they could have booked me on the Delta flight leaving at the same time, or on an early morning flight. Since they close at 5:00, they weren't available to help after the first call. Northwest also wouldn't give me a stand-by ticket for the 5:00 flight because the flight was booked and they didn't believe a standby seat would become available, but now I know that I could have used that ticket on Delta and NWA would have been back charged, so they were protecting their interests over my need to fly.