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Old Dec 11, 2008, 2:21 AM
PHXFlyer PHXFlyer is offline
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Join Date: Dec 2008
Posts: 1,366
Default OK, I'm a bit confused...

Quote:
I did not recieve the $300.00 voucher because you have to supply them with reciepts and obviously I did not have them.
Yet in your original post...

Quote:
When we arrived back in Orlando we went back to baggage claim to see if there was an update on my bag. I spoke with a supervisor and he said he was issuing me a voucher for $300 USD.


and...

Quote:
About 2 weeks later I received a response saying well I am showing you have a $300 reimbursement in your notes just send your receipts over and we will get that started for you.


So which is it? Usually when you speak to someone face-to-face and they say "I'm issuing you a voucher" they issue it on the spot.

Quote:
It should be a domestic flight because I short checked the bags to Orlando.


As I said before it's not that cut and dried. Even though the bag was lost on the domestic portion of your itinerary, it was an international ticket and probably the limitation of liability would be limited due to the final destination. I would recommend going to small claims court for the maximum AA would be liable for under international treaties which, as I mentioned before, is about $450. A lower dollar amount will prove to the court you are not just trying to "stick it" to the airline and also your lawsuit will probably stay off AA's "legal radar" and increase your chances of a summary judgement.

As far as the barcoodes go, they only facilitate sorting the baggage at the airport to get it loaded to the correct aircraft. They do not scan those barcodes as the baggage is loaded/off-loaded from the planes as this would add time and labor cost. We're not talking about FedEx here.
 

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