[msc39nj]

I agree 100%. Listen to what PHXFlyer says. Don't post anything in response to my postings. Instead, post your complaints about Continental to the DOT at http://airconsumer.ost.dot.gov/escomplaint/es.cfm. There is nothing I can do for you. On the other hand, complaints registered with the DOT are 'charged' against the company, and reported to the media. So, if there is anyone who is going to care, you'll get to them by submitting your complaints there.

Continental is terrible. This board purports to be a place to complain about airlines, and continental in particular. I don't see any claim that it is a Continental booster board. People don't visit to say nice things about Continental. You can make up all the platitudes and imaginary weather forecasts you want. I looked out my window all day yesterday and saw nothing but blue skies. There were nothing but blue skies the entire time I waited at the airport. Numerous Continental flights left the same airport on the same day for the same destination, both before and after the cancelled flights. Continental cancelled the flights, provided no notification- no phone call, no email, and if they did put something on their website they didn't do a very good job, because that's the first place I went and nothing stuck out as particularly informative, except for the visually unobvious 'cancelled' status listed along with all the usual flight into, when requesting the status of that particular flight. Like it's no biggie. The only reason I noticed it was a friend told me several flights were cancelled. It's funny that I had no problem calling, reaching, booking and flying JetBlue from the same airport on the same day, to the same destination. Apparently, they learned from their past mistakes, and know what customer service means.

This is a place where people voice complaints about Continental Airlines. I think that providing information to people how to make their complaints in a manner that might get Continental interested in addressing them properly is perfectly reasonable. When a company chooses to treat its customers like dirt, they should expect to be creating negative goodwill.