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#2
Dec 19, 2007, 11:53 PM
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get a refund
If I were you, I'd go online to management and state the same story you posted here (include all fight numbers, dates, times, employee names if you know them, etc).
When I had similar problems with SouthWest, I did this and received an apology, a promise to "look into it" and a $400 voucher for a future flight. Good luck! |
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