[AirlineComplaints.org]

Folks, have no doubt about it, this is a Pro-Consumer website. We welcome and encourage members of the airline industry to participate as long as they acknowledge their affiliation and provide constructive feedback.

There were several reasons to ban PHXFlyer. Any lack of consistency in our banning is simply due to the fact that this is an all-volunteer staff, so our time is limited and we cannot be in all places at all times. This is why we need your help in reporting posts that violate the forum rules. With the new Infraction Points system in place, temporary bans will be issued automatically based on these points from now on.

Also, please do not post Private Messages to the public. They are called Private for a reason.

Lastly, we are not naive. We know that there are Airline Employees participating in this forum who do not declare themselves as such, in violation of forum rules. As soon as we discover this, they are permanently banned. No exceptions. PHXFlyer was one example of this (we confirmed it), although he was banned for several reasons, not least of which was threatening to call his attorney over a post that contained his e-mail and had remained unedited. Such threats to the volunteer AirlineComplaints.org staff are grounds for immediate and permanent expulsion.

In summary, use the Report Post feature more often and stay constructive.