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#5
Apr 18, 2009, 5:25 PM
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I wrote a letter to Delta, Northwest and the FAA recently about some problems on flight numbers from Delta not having a gate assignment... anyway Delta did contact me after they were contacted on my behalf by the federal government. I sent pretty much the same email to all three.
I was told though that the Dept of Transportation had contacted Delta, even though I emailed the FAA. I did get a voucher for $150.00 for each ticket that I had purchased (4 one for me, one for my wife and 1 for each of the two girls). I haven't tried using the voucher, but the good news is that Delta is going to change so that the problem that I had to endure will not have to be repeated by others. Moral to this story, I think anyway is to contact a federal agency. Good Luck, Mike |
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