Notices

Customer Service Have you had any problems with US Airways' Customer Service? Have US Airways employees treated you poorly?

 
Tools...
 
Thread Tools Display Modes
Prev Previous Post   Next Post Next
  #12  
Old Apr 21, 2009, 6:33 PM
mars6423 mars6423 is offline
 
Join Date: Mar 2009
Location: New Jersey/Singapore
Posts: 412
Send a message via AIM to mars6423
Default

I think it is crazy how the parents are blaiming the airline when it is a problem that they created

I do feel bad and sorry that their daughter was left alone in a big city for 2 days, but 2 days isnt too long

Airlines dont accept and dont have to accept miles for change of flight, thats why there is a fee......besides if it was so important for their daughter to get on that earlier flight they could have used some of their extensive miles and got her a free ticket instead of paying the fee

also how old is the daugher, teenage could mean 19 in which case she can or should be able to take care of herself and be responsible. Unless she is dependant on everyone else which i feel sorry for those people

Why couldnt she just stay where she was previously? If it was a hotel and the parents were scared for her safety than she could have stayed in and ordered room service till her scheduled flight.

There is alot missing from the story, but the airline staff on the phone was very rude and shouldnt have been treated that way, if thats the way it really went

And if these are really concerned parents than how come it sounds like they are never home? flying several days a week, are they ever home to see the child? do they take responsibility to raise their daughter? do they have a nanny or a stay at home housekeeper? it seems like the daughter can take care of herself


Its not like she was in a foreign land where they dont speak the language
 

More options...
Currently Active Users Viewing This Thread: 1 (0 members and 1 guests)
 
Thread Tools
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off

Forum Jump

Similar Threads
Complaint Complaint Author Forum Replies Last Post
Customer Service My customer service agent acts like a child Princessbeth1 Delta Air Lines Complaints 5 Mar 31, 2009 12:47 PM
Check-in / Boarding Stranded in New York by Delta shikha dalmia Delta Air Lines Complaints 3 Oct 14, 2007 7:14 AM


All times are GMT. The time now is 5:14 AM.

 

About Us

We are the oldest and largest Airline Complaints organization in the world. We have been making your airline complaints matter since 2006. Learn more.

 

Advertising

Advertise with us to reach a highly-targeted audience of airline passengers.

Copyright © 2006 - 2023