Notices

 
Tools...
 
Thread Tools Display Modes
Prev Previous Post   Next Post Next
  #3  
Old Apr 25, 2009, 10:18 AM
PHXFlyer PHXFlyer is offline
Banned
 
Join Date: Dec 2008
Posts: 1,366
Default

The initial change was voluntary and I'm guessing the $1300 you paid was a combination of the change fee and the additional fare for wanting to leave a day early. When you purchase a ticket in advance and then change the departure date the ticket is re-fared as if you were buying a new ticket. If you no longer have a one or two week advance the fare will almost always increase significantly.

When the flight on the new departure date canceled you had the option of a full refund. Since you obviously still needed to travel to Halifax you opted to re-schedule to the next day which, coincidentally, was your original departure date. My advice would be to pen a concise letter to United detailing what happened and request that the difference in fare that you paid plus the change fee be refunded since you paid a premium fare to depart a day earlier and United did not deliver. If they do not respond favorably there is little you can do as it is within their contract of carriage to charge you the higher fare for a change initiated by you. Your last recourse would be small claims court and you can hope for a default judgment should United fail to appear.
 

More options...
Currently Active Users Viewing This Thread: 1 (0 members and 1 guests)
 
Thread Tools
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off

Forum Jump

Similar Threads
Complaint Complaint Author Forum Replies Last Post
Customer Service Overcharged snowlane American Airlines Complaints 16 Apr 25, 2009 11:08 PM
Canceled / Delayed / Overbooked Alaska cancelled my direct flight gkirkemo@comcast.net Alaska Air / Horizon Air Complaints 4 Dec 15, 2008 5:01 PM
Customer Service cancelled flight, AA 181, 7/23/08. JFK to LAX willy9394 American Airlines Complaints 2 Jul 25, 2008 6:24 PM
Canceled / Delayed / Overbooked Delayed Flight Cancelled ed.kortz American Airlines Complaints 0 Jul 11, 2008 4:15 PM
Canceled / Delayed / Overbooked Only Rochester, NY Flight to JFK Cancelled thompki Delta Air Lines Complaints 1 Sep 8, 2007 7:42 PM


All times are GMT. The time now is 10:45 PM.

 

About Us

We are the oldest and largest Airline Complaints organization in the world. We have been making your airline complaints matter since 2006. Learn more.

 

Advertising

Advertise with us to reach a highly-targeted audience of airline passengers.

Copyright © 2006 - 2023