[txchampaign]

I loved what you said about sending them a bill. I had the same thought but when you complain they start adding comments under the passenger name. This a a fact and don't anyone tell me it is not. An airline employyee told me this. Once they see the comments, it predisposes them to treat you poorly..okay moreso than they normally do. Continental Airlines has some of the rudest people in the electronic help desk,. They are nasty, vulgar peoplewho serve no purpose!