[cstrdd]

I was booked on travel from Austin to DFW on Friday March 28th at 2:15pm. After arriving at DFW, I was to connect on a 4:15pm flight to Atlanta.

Although I was told repeatedly the two previous days by AA CSRs that my flights were not delayed, by the time I got to the airport on Friday, my flight had already been delayed 45 minutes, leaving only a 15 min connect time through DFW.

CSR at Ticketing told me that she was not sure they would be able to get me to Atlanta on Friday - even on the late flight arriving almost midnight. So, she gave me a voucher for a Delta direct flight; but this late-ticketing, of course, signaled that I was a security risk!!!

My 4:00pm return from ATL on Sunday March 30th was delayed 1-1/2hrs, Also causing me to miss my connection in DFW. And, when my plane arrived at DFW, it had to wait on the tarmack for 25 minutes because there was not a gate available!!

A gate-clerk told me that the rest of the flights to Austin were fully booked for customers with "confirmed reservations". When I pointed out that I too had a confirmed reservation on a flight that AA's delays made me miss, she conveniently found me a seat on the next flight at 8:40pm...which became 9:10pm...which became 9:50pm....which finally started boarding at 10:10pm. Oh, but we couldn't leave as soon as the plane was boarded: another plane was parked behind ours, FURTHER delaying our departure.

Just how stupid IS this airline?? I understand weather and maintenance delays; but they didn't have a gate for a incoming delayed flight carryiing passengers with connections?! They allow other planes to park behind those that are ready for departure?! Stupid, Stupid, Stupid. And the attitude that its more important for OTHER passengers to get to their destinations in reasonable amounts of time...well, AA has lost my business.