[Takumi]

Me and three over travelers booked a flight from Boston to JFK with AA and we had a connecting flight at JFK we needed to catch. Several hours before the flight was scheduled for departure, I was informed the flight had been canceled without any explanation. I called AA immediately and after waiting over an hour for them to find an alternative flight, they finally informed me they could get me on a JetBlue flight instead. This flight left 40 minutes after our original flight was supposed to leave but that was the only option so we had to rush to catch our connecting flight.

Upon arriving at the airport, JetBlue had told us they only allowed one free checked bag per person. Since our connecting flight was an international destination, AA would have allowed us to check two free bags each. They informed me there was nothing they could do and suggested I save the receipts for the baggage fees and then contact AA who will reimburse us for the fees. So after paying the $35x4=$140 fee, we rushed to catch our connection.

After contacting AA, they declined to reimburse the baggage fees. They said since the ticket was endorsed by another airline, all their associated procedures and polices apply to my travel.

In summary, there were several issues caused by the last minute cancellation. In addition to all of these issues, AA expects us to pay $140 because they decided to cancel the flight without any explanation.