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#1
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Attendants training has low standards, very poor crew service. Flight 599 personnel lacks any skills of civilized handling, treated passenger disrespectfully and discriminatory, not only didn't accommodate greatly inconvenienced customer in plenty other seats available but threatened the passenger (common tool seen in other Alaska service complaints) and used inappropriate language and manners. Displeased for flying with Alaska, regretful didn't use any of the other airline, never will use again and recommend Alaska airlines.
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#2
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So, all you post is opinion and hearsay?
I have flown Alaska many, many times, and haven't once seen anything like your story. |
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#3
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Very primitive reply, because has not happened to you does not mean has not happened with other people, you need to simply look the consistency of complaints from Alaska attendants and apparent lack of management desire to correct this poor service expressed by many passengers....
Bet on other airline familiar with good, non-discriminatory, non-customer threatening service. Regretfully, First and last time Alaska customer. one of many previous feedbacks referring to Alaska low standards of service: Horrible Service at Alaska Airlines ...our flight was delayed. Although late, we did have enough time to make our connecting flight (if we had any help from the Alaska Airlines staff at Seattle).She then told us that nobody informed her that we were coming and would not open the gate to let us on. We then proceeded to customer service to speak with the station supervisor (Belinda) where we were met with a attitude "there wasn't anything she could do". This whole attitude is pervasive in the Alaska Airline operations in Seattle. The management needs to take a hard look to see what is causing this lack of caring toward their customers. I fly often and will think twice before flying Alaska Airlines again. Attendants training has low standards, very poor crew service. Flight 599 personnel lacks any skills of civilized handling, treated passenger disrespectfully and discriminatory, not only didn't accommodate greatly inconvenienced customer in plenty other seats available but threatened the passenger (common tool seen in other Alaska service complaints) and used inappropriate language and manners. Displeased for flying with Alaska, regretful didn't use any of the other airline, never will use again and recommend Alaska airlines.
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#4
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The key words were, "First and last time Alaska customer". Sorry, but I have had great experiences on Alaska Airlines. I have flown with them several times. Your complaint is difficult to understand.
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#5
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Again, you post nothing but heresay and opinion. What OTHER people say, is hearsay since it didn't happen to you.
You sound like a post troll to me. |
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#6
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Well, they have always had a sincere looking smile. Very friendly to me. I fly them about once a month. Not a problem yet. I've chatted with flight attendants, and have had them offer me drinks to take with me on the 3 hour driving trips after the flights before. I have to say, no other airline loves me, or my money, more than Alaska Airlines.
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#7
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you stated...."would not open the gate to let us on" once the flight is closed its closed they wont (in most cases) reopen that boarding door, especially when the paper work is about done and the crew did their headcounts. what time did you get in and what time did your connecting flight leave. most airlines training focus on the safety and first aid for their passengers and serice is a quick day or 2 in training. you dont mention what the flight attendant said. I think there are 2 sides to every story and were not hearing the other side
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