Notices

 
Tools...
 
Thread Tools Display Modes
Prev Previous Post   Next Post Next
  #6  
Old Sep 21, 2009, 9:10 PM
tom41denver tom41denver is offline
 
Join Date: Sep 2009
Posts: 2
Default

UPDATE! From the author of this string.
1. The Frontier rep I spoke to a week ago didn't call back to confirm as she said she would so I called her back. Three times, before she or anyone else actually answered.
2. After a week, Frontier has agreed to credit me for the over-billing.
3. However, Frontier won't actually ask VISA to do that for 7, count 'em, 7 BUSINESS days, maybe 10.
4. I'll therefore have to continue monitoring this to make sure it happens. Wouldn't you, dear reader? Hmmmm, the sophist known as PHXflyer probably wouldn't.
5. Finally, having agreed that it's on-line system failed us, and that I was improperly charged twice, Frontier did NOT offer to make it right -- for having overbilled me in the first place, or to reimburse me for wasting my time -- for example, by offering a $55 credit on my next flight. Sorry service.
 

More options...
Currently Active Users Viewing This Thread: 1 (0 members and 1 guests)
 

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off

Forum Jump

Similar Threads
Complaint Complaint Author Forum Replies Last Post
Frontier Airlines akluna Frontier Airlines Complaints 11 Aug 18, 2009 4:18 PM
Frontier Airlines wjfmsmith Frontier Airlines Complaints 3 Jul 31, 2009 8:04 PM
Frontier Airlines - a compliment bilfritz Frontier Airlines Complaints 0 Sep 3, 2008 3:56 AM
Frontier Airlines is probably the worst instantonton Frontier Airlines Complaints 1 May 25, 2008 2:31 AM
Lynz Aviation subsidiary of FRONTIER AIRLINES DenverDude1234 Frontier Airlines Complaints 0 Jan 26, 2008 9:48 PM


All times are GMT. The time now is 5:47 PM.

 

About Us

We are the oldest and largest Airline Complaints organization in the world. We have been making your airline complaints matter since 2006. Learn more.

 

Advertising

Advertise with us to reach a highly-targeted audience of airline passengers.

Copyright © 2006 - 2023