[ronaldboesaart]

Originally Posted by azstar

Something is missing here. If you say you are a permanent resident of Colombia, you should either carry a Colombian passport, or a resident's visa in your US passport. If you have two passports, you travel TO Colombia with Colombian passport, and travel TO the USA with your USA passport and it would not be a problem. Did you show them proof that you were a Colombian resident?

As for your statement "it would be my problem not theirs" is inaccurate. If Colombian immigration requires that you leave the country within 90 days unless you have a visa, YOU must be able to prove that you have transportation to leave the country within that period. Airlines are subject to huge fines, thousands of dollars, plus deportation expenses, for every passenger they board who is not properly documented.

Yes, I mentioned to the check-in staff that as the husband of a COlombian woman I have residency there. Moreover I did indeed travel to neighbouring countries so the question of the 3 months (3 1/2 actually) is solved as I said it would. And what would prevent me from taking a short trip anyway to either Quito (which I did) or Venezuela to mention a few examples). Even so why were they not prepared to help me at first and give me advice? And as for the question of my delayed reaction: I did indeed travel outside the country and thus did not have the opportunity to make the arrangements. And I finally did go to the office to request a change. ANd now the big question is still there: why did I not get an answer to my question about changing the flight even if it means paying extra?
So, all I want is some proper advice as how to go from here. I am here in the middle of nowhere and the Cont. office is eight hours away. We are not in the US or Europe where there is an airline office at every corner.