[AirlinesMustPay]

Originally Posted by JasonB10

Because you purchased a ticket to get you safely and quickly between point A & B.

There is no swine flu card here, this is a declared national emergency and for the airlines to simply say, "sleep on the floor" is not good enough under this circumstance.

For someone to drive out would be a 7 hour round trip in what is now the middle of the night. The least they should do is pay for the car and reimburse for the second flight.

Jason,

Your complaint had nothing to do with swine flu. You paid for the ticket, that was no justification for leaving you wife and baby to overnight in the airport and I hope you did not. In this situation you just proceed as best as you could (leaving your claims for later) and got your wife and child either to a hotel or to their destination which is just a few hours away. It seems if the airline handed you a car voucher (if such a thing exists) your wife would have taken it and driven to her destination. In a situation like that, isn't it better to just rent a car and let her get to her destination, then claim for the car later?

The other thing is I don't understand if having missed their original flight, and the next available flight to her destination is a 16 hour flight through Detroit that you would put them through that stress even if they could get a confirmed reservation.

Had that happened to me and I couldn't get someone to pick her up, I would immediately have tried to get another airline to fly that leg from Minneapolis and paid it. Never mind vouchers and apologies. If another airline wasn't available, how about Greyhound, if its a 3 hour journey by road?

If the airline knew when she took off from Seattle that she would not make the connecting flight and still took her to Minneapolis to be stranded there, they are liable for her expenses, weather related or not