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| Other Airline Complaints If we receive 10 complaints about an airline, we will create a specific section for it above. |
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#1
Mar 7, 2010, 10:24 AM
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Air Mauritius worst ever
Hi,
Almost a year ago I flew from Nairobi to Mauritius. However, we were 22 hours delayed to a mechancial problem and have to spend an adidtional night in Nairobi. On our way back another delay, this time 5 hours. Finally my suitcase was damaged and I have since April last year tried to get some compensation. Bu so far nothing. I have never experienced such inefficient airline both ground staff and office staff seems to be completely non-committed to their work. Quite unfriendly too. I have sent numerous emails where they apologise but thats it; we are working on the case. |
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#2
May 24, 2010, 2:35 AM
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Yeah, typical of Air Mauritius in particular and the Mauritians in general. The fact is that your situation may be resolved and you will eventually get compensated. But things take a looong time. When dealing with Mauritian people, two words: "be patient". I have come to learn this the hard way.
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