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OnePass Complaints Have you tried using your miles or elite status but encountered problems? Had any problems earning mileage?

 
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  #9  
Old Mar 11, 2010, 1:20 AM
The_Judge The_Judge is offline
Former Airline Employee (NOT OFFICIAL REP)
 
Join Date: Oct 2008
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Quote:
Originally Posted by ChrisH
This way they get less complaints, which are registered with the DOT
Just a clarification....complaints received by the carrier directly do NOT have to be reported to the DOT and and are therefore not counted in the DOT stats. Only complaints made to the DOT are counted in the monthly stats.
 

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