| FAQ | Tips | About Us |
|
#3
|
|||
|
|||
|
Sounds like someone in the baggage office forgot to put your luggage on the delivery truck, or for whatever reason, the delivery service didn't pick them up from the baggage office. The person you talked to the second time was probably a different person on a different shift, and had no first hand knowledge of what happened (or didn't happen). Communication breakdown somewhere.
You SHOULD have been called when your luggage wasn't sent (if they were even aware that it wasn't sent). In the future, for whatever airline you choose to fly, be more proactive, and pester the baggage office. Call and make sure they had placed the bags on the delivery truck, or call around 9pm just to make sure you're in the back of their minds. Squeaky wheel stuff. Remember it's your stuff, and ultimately the only one who cares about it. |
|
|
Similar Threads
|
||||
| Complaint | Complaint Author | Forum | Replies | Last Post |
| Baggage Problems Delayed Baggage | Kshah | JetBlue Airways Complaints | 2 | Mar 19, 2010 8:57 AM |
| Baggage Problems Delayed baggage for 6 days on destination and once in return | MAXIMUSPR007 | American Airlines Complaints | 2 | Feb 3, 2010 11:23 AM |
| Baggage Problems theft in delayed baggage AmEagle 4574 | ANNIE BORHOUM | American Airlines Complaints | 0 | Sep 16, 2008 2:02 PM |
| Baggage Problems "delayed" luggage not actually delayed | atdomd | Delta Air Lines Complaints | 1 | Sep 8, 2007 8:12 PM |
| Baggage Problems Baggage Delayed Because Plane Heldfor 2 Passengers | lpointmpoint | Delta Air Lines Complaints | 0 | Jun 12, 2007 3:13 PM |