[jimworcs]

Spot on Jetliner.. there is sufficient evidence to show that this passenger flew. Does Continental charge for a second check-in bag? If so, then they should have a second bag charge for one of the "two" legitimate passengers who flew. If they don't, this adds further evidence that the third passenger flew. Continental had oversold this flight. They sought to exploit their own incompetence by refusing the passenger. The onus should not have been put onto the passenger in this case. Their conduct is OUTRAGEOUS. Continental appear to be going down the same route as Delta.. charge full service airline rates for discount type service. This needs to be dealt with by the DOT.