[Gromit801]

Originally Posted by fogcityite

I have known Mr. Delany for nearly 15 years in both work and social situations. He is one of the most polite people I've ever met. I have never seen him behave in a manner one would consider that of "a raving jerk," Gromit801. I'm not sure why you feel it necessary to impugn Mr. Delany's character based on the facts he has provided, but perhaps you could follow his example and stick to the facts. It does seem to me that if the contract of carriage stated an hour, and he was booked on flights that did not provide sufficient transfer time because a partner airline disregarded the appropriate interval time, then it is the airline that is at fault.

He didn't post any facts concerning the way he was "treated."

He posted opinion, and some possible facts none of us can verify.

I am around airports a lot, and I see passengers go off on counter staff regularly, mainly because they can't get their way, dues to a problem the passenger themselves created.

Contract of carriage is two hours. I have yet to meet a traveler who doesn't know this.