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Also, the moderators should **** out personal names of airline employees.
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The customer dealt two employees at the airport. One wanted to help and the other didn't. The customer did as required to get on the flight, but was unhappy with the attitude of the supervisor. So now, the customer goes on a website and lets other customers know the story. They didn't try and pretend they were on time. They let people know there was another employee who was helpful. They were not abusive.
But, now the consumer knows to try and avoid Laurine Woodson, because she has a 'tude.
What is wrong with that? Why should they block out the name? The power of these sites is in the detail. Perhaps in future, when Laurine Woodson wants to cop an attitude, she will hesitate, if she knows her actions will be publicly exposed. Just like the infamous AA orange juice nazi.
I think these sites should name and shame. If Luarine Woodson wants to put her side, she can come on here and post her reply. What could be more democratic than that? It's freedom folks...
(Incidently, you don't fancy posting your name on here do you.. because you sound like the kind of nightmare airline employee we should also be avoiding).