[stranded_Vet]

Well I spoke with Horizon's complaint dept. and I believe they offered a fair resolution ( then again it might just be me thinking it's fair). they refunded the $$ for the return flight from Medford to Lubbock plus partial hotel expense. their math worked like this it cost me $ 360.00 for the bus trip plus $ 330.00 for the hotel stay ------------ for a total $ 690.00 they offered $ 490.00 for the return flight refund plus a second check for $ 200.00 for expenses incurred ---------- total cash $ 690.00 refund ( nowhere near the actual expenses incurred such as meals, car rental ) oh I almost forgot they also offered a $200.00 credit each ( $ 400.00 for the both of us ) on future travel. the difference I will have to battle with travelocity who had been of no help but that's for another forum I guess. I want to thank jimworcs Butch Cassidy Slept Here and Gromit801, for the reply's and guidance I'll keep checking the posting for any and all comments thanks again stranded_Vet