[BAStew]

But you're missing the point - 'we' didn't catch the whole airline hysteria thing like the US did.

Airline employees in Europe don't pull the terrorism card at the drop of a hat. In the US "security" is used as an excuse for the TSA and any other under achieving college drop out to be rude and surly at will. Even the US embassy in London treats aircrew like criminals when we go to get our visas - hell, we're the ones who are supposed to sacrifice ourselves to stop terrorists/nutters into the flight deck.

To suggest that a crewmember is going to wrestle you to the floor just because you have got a cob on because your special meal wasn't loaded is ridiculous.

For one, I have far better things to do than spark arguments just for the fun of it. Flights go much quicker if you can laugh with the passengers. On the rare occasion that I may be curt is when a person gets on with the attitude that I am their indentured servant and that they have the right to speak to me using whatever foul language come rolling out of their dirty mouth first.

Screaming once, let alone for 7 hours? I haven't seen that EVER in my 17 years of flying. After that long slinging meals I frankly don't have the energy for it.