[jimworcs]

If you had damages, and can prove it, you have a cast iron case for suing Delta in Small Claims Court. You will win, and will be able to recover your costs. However, you would have to be able to prove you had damages. This would be in the form of bank charges for a returned cheque fee or late charges imposed by your landlord for example.

Delta compounded the problem. One of the legal principles established is that if the person who is damaged (the plaintiff) had drawn attention to the defendant the likely consequences of their actions, and the defendant did not take timely action to prevent it, this is an aggravating factor. In this case, Delta was fully aware of the consequences for you and ignored you and failed to take action.

YOU WILL WIN THIS CASE IF YOU HAVE THE RIGHT DOCUMENTATION. Delta will ultimately not defend it, but will wait until the last minute to settle the case with you and will attempt to offer you vouchers. You should refuse all offers which involve you having to fly with them again demand cash compensation.

There are previous posts on this website complaining about this problem, specifically with Delta. They are aware there is a problem. For this reason you may wish to consider filing a complaint about their website practices with the State Attorney General's office in your state.

Delta are arrogant and anti customer.. they have disempowered their employees from resolving customer complaints and have adopted a hard and aggressive line in dealing with any customer complaints. Even when they know they are wrong, they will initially reject all complaints and hope that customers will give up. I hope you will persist with this complaint and make Delta pay for their outrageous conduct.