[cortney]

Air India is THE worst airline, even topping delta imo. they are awful. they actually told a coworker and myself that "we are not important as their passengers" excuse me, but i am a full fare paying customer, that makes me a passenger. i hated their attitudes of some of the flight crews, their planes smelled, seats were awful etc. we always flew the ORD-FRA to get to LEJ for our company and we were thrilled when we found out AI was no longer doing the ord-fra run. we filed so many complaints about that airline with them plus our travel department and finally we received the good news that we would no longer be flying them