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#1
Dec 30, 2006, 2:32 AM
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Problems flying First Class
YESTERDAY WHEN CHECKING IN I WAS TOLD THERE WOULD BE A TWENTY FIVE DOLLER CHARGE FOR MY LUGGAGE,THE MAN WHO WAS CHECKING SAID IT WAS OVER WHIGHT. THIS IS THE SAME BAG THAT I FLEW OUT TO SEATTLE WITH,I HAD TO CHANGE PLANES IN DALES.WHEN I ARRIVED IN WPB FLA.,AFTER WATING FOR
ABOUT ONE HOUR MY LUGGAGE WAS NOT THERE. I THEN WENT TO THE AA OFFICE & WAS TOLD BY A CLERK IT WAS NOT PUT ON MY FLIGHT,2224. WHY WAS I NOT TOLD BEFOR? I WAS FLYING FIRST CLASS AND NOT HARD TO FIND? I WAS TOLD MY LUGGAGEWOULD BE DELIVERED TO MY HOME AT 9AM. IT ARRIVED AT 3:30 WITH A BROKEN WHEEL.I HAD TO STAY HOME WATTING FOR THE DELIVERY. I THINK I AM ENTITED TO A REFUND OF THE TWENTY FIVE DOLLERS?THE OUT COME OF THIS LETTER WILL HAVE A BEARING ON MY FUTURE TRAVEL PLANES. THANK YOU, CAROLE FAUST BOYNTON BEACH, FLORIDA |
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