[jimworcs]

I think the point is this. Many countries operate rules which allow them to fine airlines who bring in people who have no legitimate right of entry or are in breach of visa regulations. Therefore, the airline itself may impose conditions of carriage which stipulate that passengers meet visa requirements on entry, even if the rules permit, as in this case, the traveller to "bypass" the regulations. I think there is little chance this complaint would succeed, but it s frustrating when you knw it can be done legitimately, but the airline s unwilling to take the risk