[cortney]

delta is awful...to me just as bad as southworst. You checked your bag so they charged you a fee. you could have "carried on". and because its on a regional jet and the overhead bins are small you gate check a bag. your bag wont be at the baggage claim but either on the jetbridge or on a cart and you pick it up after you get off the plane right away. these people didnt "check" their bag, these are still considered carry ons..no charge for those (except on spirit lol). the weather in mke the past week has been awful, so who knows whether or not even if your original flight were to be on time it would have left on time. the flight attendant cant do service while on a taxi way or waiting at the end of the runway, so im just going to say at least you recieved a glass of water. i blame the other passengers for not listening as far as the boarding complaint goes, yes the agent should have announced it, but still. i always believe that if an airline is going to charge for a checked bag, and they loose or delay the bag a refund should be given...no doubt. all in all i would say...stay away from delta. i try too unless my company puts me on them. their customer service is awful and like you said...they dont care.