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| Other Airline Complaints If we receive 10 complaints about an airline, we will create a specific section for it above. |
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#1
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Funny how Thomsons sell you a ticket, then when you need to amend your baggage allowance, you can;t get on their online service, their travel agents don't help you, and quelle surprise! they charge you the earth at the airport, so much infact both ways that you could have bought a flight to Los Angeles instead.
Their After care team....ha ha ! AfterTravel@Thomsons.co.uk, ignore your complaints, despite several days of trying to get answers, and they take more money off you. Nice to know that airlines are just like banks...legal robbers. the entire trip has been the worst nightmare. Robbed blind by thomsons airlines. T. Bentley(UK) |
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#2
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You can add extra baggage before you fly with Thomsons. You can do it online or by phone. I agree however, the charges at the airport are a rip off.
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