[denton8985]

I was supposed to fly out of DFW to FLL at 6am and due to maintenance the flight was delayed 3 1/2 hours which in turn made me miss all of my business meetings. They offered to refund my ticket but wouldn't rebook me on another airline which was going to cost $400 for a 1 way. Incredibly unhelpful and rude to not only me but other customers that were trying to make a cruise. I fly at least twice a month and never have I been this screwed and had this bad of customer service. Spirit may be cheap but not worth it unless you have all day to deal with delays.

[jimworcs]

Flying Spirit for "must make" deadlines such as a cruise is crazy. They are at the very bottom end of the market. There is simply no way to get them to "work with you" to solve the problem.... I would never fly with them for anything other than an unimportant leisure trip.

[azstar]

I would avoid all airlines that do not have interline ticketing agreements, regardless of the initial low cost. If their flight is delayed, or cancelled, refund is your only option.

[jimworcs]

Absolutely right.... There is nothing seamless about starting your journey with one airline and midway through finding you have to pay luggage fees. Codeshares are anti-competitive and bad for the consumer..