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Reservations Etihad - surname change on a non-refundable ticket

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#10

Dec 14, 2011, 10:35 PM

Joseph Cyril Joseph Cyril is offline

Join Date: Nov 2011

Posts: 5

Hi Cazzi,

Thanks a TON for your responses and prompt work. The name change was done and I was able to fly without any hiccups.
The Customer care called me and made the changes with a penalty/ change fee of $130. I was very happy and relieved.

You are a gem. I wish there were more like you in Etihad Airways to make things easier.

Will write back once I complete my journey on 5th Jan 2012.

Best Regards,
Cyril

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Reservations Etihad - surname change on a non-refundable ticket

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