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#5
Dec 16, 2011, 2:14 PM
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Delta does not honor what its reps say
Again, we did not discuss the policy; I simply asked how much it would be too change. I KNOW that airlines charge a fee (used to be $25) and there is some times (not always) a change because of fare increase. I asked how much it would be to change. When I was told $150, that could mean either that that was the change fee and there was no fare increase, or that was the change fee and included the fare increase. I will point out again that the other airline I had to deal with told me that it would be $80 to change, and that was that. In 35 years of travel, yes, in the U.S., only Delta has first told me one price and have it be false.
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